Welcome to Peakview Traders LLCt’s FAQ page. To help you better understand our services and processes, we have compiled the answers to the following frequently asked questions. If you have additional questions, please feel free to contact us.

  1. How do I place an order onPeakview Traders LLC?
    You can browse our website, find the items you want to buy, click “Add to Cart”, and click “Checkout” on the shopping cart page to complete the order. Follow the prompts to enter your delivery address, select a payment method, and confirm the order.
  2. How is my order shipped?
    We offer customers both standard and expedited shipping options. Standard shipping usually takes 3-7 business days, and expedited shipping takes 1-3 business days. Please note that the specific delivery time may vary depending on your location.
  3. How do I track my order?
    After placing an order, you will receive a confirmation email with an order tracking number. You can use this tracking number to check the status of your package in real time on our order tracking page.
  4. What payment methods does Peakview Traders LLC accept?
    We accept a variety of payment methods, including Visa, MasterCard, American Express, PayPal, and Apple Pay. All payments are processed through a secure encrypted platform to ensure your payment information is safe.
  5. Can I modify or cancel my order?
    If you wish to modify or cancel your order, please contact us as soon as possible through our customer service email at AmberS@highlinemarket.com or by phone. Please note that once an order has entered the shipping process, it cannot be modified or cancelled.
  6. What is Peakview Traders LLC’s return policy?
    We offer a 30-day worry-free return service. Once you receive the item, if you are not satisfied with your purchase, you can request a return within 30 days. The item must be unused and in good packaging. For detailed steps on how to return an item, please refer to our return policy page.
  7. How long will it take for my refund to take?
    Once we receive your return, it usually takes 5-10 business days to process your refund. The specific time it takes for your refund to arrive in your account will depend on your payment provider.
  8. Can I contact customer service?
    Of course you can! If you have any questions or need assistance, you can contact our customer service team at:

Email: AmberS@highlinemarket.com
Phone number: 3192051835
We are available Monday through Friday, 9am to 6pm EST.

  1. Does Peakview Traders LLC ship internationally?
    We currently only ship to the United States and do not ship internationally. Please follow our website for updates to get the latest shipping range information.