Thank you for visitingPeakview Traders LLCand choosing our products! To ensure that you have a clear understanding of our website shipping process, please read the following shipping terms carefully. By purchasing at highlinemarket.com, you agree and accept the following shipping policies.

  1. Shipping Range
    Currently, Peakview Traders LLC only provides shipping services within the United States. We do not support international shipping at this time, but we are actively expanding our service range. Please continue to pay attention to our website updates.
  2. Shipping Methods and Costs
    2.1 Standard Shipping: We provide standard shipping services, with an estimated delivery time of 3-7 business days. Standard shipping fees are automatically calculated based on the order amount and delivery address. You can view the specific fees at checkout.

2.2 Expedited Shipping: If you need faster delivery time, we also provide expedited shipping services, with an estimated delivery time of 1-3 business days. The cost of expedited shipping will be dynamically adjusted based on your location and order weight. Please check the details at checkout.

  1. Processing Time
    All orders will be processed and shipped within 1-2 business days. Processing time does not include weekends and statutory holidays. Please note that processing time is separate from actual delivery time, which depends on the shipping method you choose.
  2. Order Tracking
    After shipment, you will receive an email with a tracking number. You can check the status of your package in real time by visiting the Order Tracking page and entering the tracking number. If you do not receive tracking information within 72 hours of placing your order, please contact us at AmberS@highlinemarket.com.
  3. Delivery Delays
    While we strive to deliver your order within the promised time frame, there may be cases where delivery delays occur due to factors beyond our control (such as weather, shipping company delays, or other unforeseen circumstances). If this happens, Peakview Traders LLCwill not be responsible for any loss or damage caused by the delay, but we will do our best to assist you in tracking the package and resolving the issue.
  4. Incorrect Address and Failed Delivery
    6.1 Incorrect Address: Please ensure that the delivery address you provide during checkout is accurate. If a delivery fails or the package is returned due to the customer providing an incorrect address, the cost of re-delivery will be borne by the customer.

6.2 Failed Delivery: If the package fails to arrive due to multiple failed delivery attempts, no one to sign for it, or the customer refuses to deliver the package, the package will be returned to Peakview Traders LLC. In such cases, the cost of re-shipping will also be borne by the customer.

  1. Lost or Damaged Packages
    7.1 Lost Packages: If your package is lost during transportation, please contact our customer service team immediately. We will work with the shipping company to investigate the package status and provide you with a solution.

7.2 Damaged Packages: If the package you received was damaged during transportation, please contact us within 48 hours of receiving the package and provide photos of the damaged package. We will provide a replacement or refund service depending on the situation.

  1. International Shipping
    Currently, Peakview Traders LLConly supports domestic shipping in the United States and does not provide international shipping services. We are working hard to expand our shipping range and may provide more international options in the future.
  2. Holiday Shipping
    During peak shopping seasons (such as Black Friday, Christmas, etc.) or statutory holidays, order processing and shipping times may be extended. We recommend that you place orders in advance during these periods to ensure that you receive your products in time.